Frequently Asked Question

Installation of MS Teams

1. Download Microsoft Teams

1. Go to the https://www.microsoft.com/en-us/microsoft-teams/download-app
2. Click Download for desktop and choose the Windows version.
3. Save the setup file to your computer.

2. Install Microsoft Teams

1. Locate the downloaded file (e.g., Teams_windows_x64.exe) in your Downloads folder.
2. Double-click the file to run the installer.
3. Follow the on-screen instructions to complete the installation.

3. Sign In with Your Work Account

Note: Please select ‘Work or School Account’ when prompted for the account type. This is important – there seems to be a bug or something that considers the ‘work’ account as ‘Personal’, if you declare it as Personal. If this happens, you won’t see your organization/colleagues on Teams after setup.

1. Once installed, open Microsoft Teams.
2. Sign in with your work or school account (e.g., yourname@yourorganization.com).
3. Enter your password and complete any multi-factor authentication (if required).

4. Configure Teams for Your Work Account

• Set Up Notifications:

1. Click your profile picture (top-right corner).
2. Select Settings > Notifications to customize how you receive alerts.

1. Click Teams in the left navigation bar.
2. Join existing teams or create a new one by clicking Join or create a team.

• If your organization uses Office 365, Teams will integrate with apps like Outlook, SharePoint, and OneDrive.

• Set Status:

• Use the status menu (top-right) to indicate your availability (e.g., Available, Busy, Do Not Disturb).

5. Install Additional Apps or Integrations (Optional)

• Go to Apps in the left sidebar to add tools like Trello, Asana, or your organization-specific apps.

6. Test and Start Using Teams

• Test Audio/Video:
• Go to Settings > Devices to test your microphone, speaker, and camera.
• Start a Meeting:
• Click Calendar > Meet now to host or join a meeting.
• Invite Team Members:
• Use the Teams section to invite colleagues by email.

Troubleshooting Tips

• Cannot Sign In: Ensure your account credentials are correct and check with your IT administrator if access is blocked.
• Slow Performance: Close other apps to free up system resources or check for updates to improve functionality.
• Account Configuration Issues: Contact your IT department if your work account needs additional permissions.

You're now set up and ready to collaborate with your team using Microsoft Teams!